SOS partners with clients to help raise employee productivity, improve the customer experience, and raise company value. SOS specializes in cost-savings voice and data solutions for business, including Unified Communications (AKA "VoIP"), Virtualization, Contact Center, Disaster Recovery, Data Center and Collaboration solutions. We help organizations leverage advanced technology to:
Since 1992, hundreds of businesses such as Vegas.com, Mercedes-Benz, and BloodSource have chosen the SOS team for Unified Communications, contact center, managed IT, and network infrastructure solutions that improve the bottom line.
Our company's legal name is Special Order Systems. We primarily do business as "SOS."
Our methodology has evolved over 15+ years and 600+ projects. To make each engagement a success, we focus on three key areas:
Integrating multiple technologies (infrastructure, unified communications, call center) using leading technologies (Cisco, Microsoft & Interactive Intelligence) and providing consistently excellent support.
Our executives, engineers, consultants and sales leaders are passionate about providing you with consistently excellent customer support. Our goal is to ensure you have the best systems for connecting with your customers and your team members.
Sacramento Business Journal – 100 Fastest Growing Companies
Sacramento Business Journal – Top 25 Interconnects
Sacramento Business Journal – Top 25 Women-Owned Businesses
Sacramento Business Journal – A+ Employer Nominee
Sacramento Area HR Association – Workplace Excellence Nominee
ContactCenterWorld.com – Best Contact Center Technology Innovation, Americas
Cisco Systems Inc. – Customer Service Excellence
Live Webinar: Bridging the Gap Between Contact Center and Enterprise Teams
Join us on Tuesday, March 25th for a live webcast about how contact centers are bridging the information gap with their enterprise teams. With real-time information flowing seamlessly from one department to another, you can improve customer experience and build brand loyalty. Click here to register >>
TEAMSOS Acknowledged in CRN’s Managed Service Provider (MSP) 500 list
We’re proud to announce that TEAMSOS has been named in CRN’s Managed Service Provider (MSP) 500 list as one of the MSP Pioneer 250. Click here to learn more>>
"The TEAMSOS engineering team did a phenomenal job stepping in and understanding exactly what we were trying to accomplish."
Thunder Valley Casino Resort's IT team intimately knows the risks and rewards of gambling when it comes to gaming. However, when it came to a recent infrastructure upgrade, IT management chose the right team and technology to reduce risk and increase reward. Read full case study here>>