"This is one powerful engineering organization. SOS is an expert in Cisco IP communications and a go-to partner for IP communications. They are lean and mean. SOS can really use their IP communications expertise to create an entire business solution. SOS has drive, business savvy, and understands customers as real people. They are motivated to over-deliver and always do the right thing for the customer."
SOS is a cutting edge company comprised of friendly, high-integrity professionals with superb expertise. A number of key SOS team members have been with the company for many years – and some for over a decade.
At SOS's core is a deep bench of engineers specializing in data and voice convergence - including computer telephony, unified messaging, thin client computing, centralized storage, virtual private networks, and LAN/WAN design and implementation.
SOS is always seeking high caliber, high-integrity professionals with expertise in Sales and Engineering.
This is a full-time position and is located in Loomis, CA
The NOC Engineer II position is primarily responsible for supporting post-project implementation clients, Managed Services and support contract clients. Primary job duties include phone and e-mail Tier 2 support, ticket management, resolution, escalation, and communication. This position is a full-time position. Position also includes occasional projects and onsite support.
Specific responsibilities include (but not limited to):