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Category Position Location Date Posted
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SOS is a cutting edge company comprised of friendly, high-integrity professionals with superb expertise. A number of key SOS team members have been with the company for many years – and some for over a decade.

At SOS's core is a deep bench of engineers specializing in data and voice convergence - including computer telephony, unified messaging, thin client computing, centralized storage, virtual private networks, and LAN/WAN design and implementation.

SOS is always seeking high caliber, high-integrity professionals with expertise in Sales and Engineering.

Please send an email cover letter and resume to: or Apply online below.

Opportunity Details

Job Title: Sales Support Representative
Location: Loomis (Sacramento)
State: Northern California
Date Posted: 2/3/2014 7:32:34 PM
Position Description:

The Sales Support Representative (SSR) position is primarily responsible for supporting the Customer Service Representatives (CSRs) in our sales department. Primary job duties include timely order entry, registering warranties, entry/updates to sales pipeline (CRM), scheduling meetings (both internal and external), and responding to requests, with emphasis on accuracy, speed, and attention-to-detail.  This position is a full-time position located in Loomis, CA. This is an ideal entry-level position for someone looking to grow within a dynamic organization. The Sales Support Representative (SSR) position is the starting point in a clearly-defined career path in sales, which includes compensation increases and commission opportunities.

Required Qualifications:

Specific responsibilities include:


  • Sales order entry
  • Pipeline entry into CRM tool
  • Registration of recently ordered warranties, on behalf of clients
  • Respond to client or team member request for order status
  • Handling overflow calls for service desk
  • Answering phone calls/web chats from incoming customers and/or prospective customers
  • Other duties as requested



  • Familiarity with Microsoft Office (Outlook, Word & Excel)
  • Strong detail orientation / attention to detail
  • The ability to manage multiple tasks in a fast-paced environment (Strong organization & time management skills)
  • Strong written and verbal communication skills
  • Professional attitude and presentation
  • Typing/Data entry skills of 35 wpm or better; 10-key a plus
  • Ability to work responsibly with or without direct supervision; self-direction and strong work ethic is required at TEAMSOS
  • Good interpersonal skills and ability to work well with others
Desired Qualifications:


Other Desired Skills & Attributes (not required, but helpful):


  • Strong phone skills and previous customer service or administrative experience 
  • Interest in learning about technology
  • Cold-calling experience with proven success
  • Seeking long-term employment
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