Featured Event

Live Webinar: Bridging the Gap Between Contact Center and Enterprise Teams

Join us on Tuesday, March 25th for a live webcast about how contact centers are bridging the information gap with their enterprise teams. With real-time information flowing seamlessly from one department to another, you can improve customer experience and build brand loyalty.  Click here to register >>

 

 

Featured Solution

TEAMSOS Acknowledged in CRN’s Managed Service Provider (MSP) 500 list 

We’re proud to announce that TEAMSOS has been named in CRN’s Managed Service Provider (MSP) 500 list as one of the MSP Pioneer 250.  Click here to learn more>>

 

 

 

Featured Case Study

"The TEAMSOS engineering team did a phenomenal job stepping in and understanding exactly what we were trying to accomplish."

Thunder Valley Casino Resort's IT team intimately knows the risks and rewards of gambling when it comes to gaming. However, when it came to a recent infrastructure upgrade, IT management chose the right team and technology to reduce risk and increase reward. Read full case study here>>

 

 

Bridging the Gap Between Contact Center and Enterprise Teams

 Streamline the flow of information to increase efficiency & drive profits


Does your team struggle with any of these challenges?:

  •    
  •    Information gets lost during caller hand-off
  •    Unsure which subject-matter-expert to call on
  •    Unclear who is available to collaborate, vs. in a meeting, vacation, etc.
  •  

Join TEAMSOS for a 45-min webcast on Tues, Mar 25, 2014 to learn how contact centers are bridging the information gap with their enterprise teams.

The results are significant:

• Increase sales opportunities
• Improve first-call resolution times
• Enhance customer experience
• Empower collaboration & better decision making
• More productivity & efficiency

Register Today!

Microsoft Lync and Salesforce.com and other market-leading collaboration tools integrate seamlessly with Interactive Intelligence (ININ) Customer Interaction Center (CIC).

With real-time information flowing seamlessly from one department to another, organizations can improve customer experience and build brand loyalty.


Hosted By

TeamSOS Spacer Microsoft

 

 

  

Live Demo

Date:

Tuesday, March 25th, 2014

Time:

10am-10:45am, PST

Location:

Webcast