Wednesday, November 2nd
Presentations 11:00am to 1:00pm
Complimentary lunch included.
Flemings Prime Steakhouse & Wine Bar
8721 W. Charleston Blvd.
Las Vegas, NV 89117
Please complete the registration form on this page >>
Whether you’re in IT, Contact Center Management or Executive Leadership… balancing company goals and an ever-evolving world of communications with limited (or no) technology budget can be tough work. We understand that technology investments ultimately come down to…. BUDGET.
If you can relate to any of these statements…
… then you can’t afford to miss our event, where you’ll hear actual call center & IT leaders share how they were able to immediately reduce hard costs, decrease agent turnover and drive more profits with each customer interaction. Find out how to create budget and build the ROI case.
Register today >>
Join us for lunch and learn about practical uses of:
• Self-service and multi-media solutions like web chat, call back requests, IVR and automated dialer
• Profit drivers like business analytics, workforce management, and advanced reporting
• Integration that leverages existing investments in systems like Microsoft Lync and Cisco
• Advanced technology solutions that drive productivity and lower cost, such as the private cloud
• Cost reduction initiatives, such as SIP (one firm projects $178,000 annual savings!)
We realize that in today’s economy, competition is fierce and budgets are sparse. Engaging with consumers using their preferred method of communication is the key to driving customer satisfaction in the new world of communications.
Register here to reserve your seat. >>