You Need to Learn About Your Twitter Followers

Posted on 9/27/2013 by Mikayla Jenkins in social media tech trends

Amassing a big group of Twitter followers isn’t overly difficult. Inspiring these followers, though, to buy the goods and services that your company offers, though, is a far more challenging task. Even more difficult? Persuading these followers to get the word out about your business among their neighbors and family members.

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Interactive Intelligence Named as Contact Center Infrastructure Leader

Posted on 9/25/2013 by Mikayla Jenkins in contact center awards tech trends Interactive Intelligence

Interactive Intelligence was named as a Leader in Gartner’s 2013 Magic Quadrant for Contact Center Infrastructure. Interactive Intelligence’s Customer Interaction Center (CIC) offers an all-in-one suite of contact center applications across a wide range of scalability requirements. Additionally, Interactive Intelligence offers a cloud-based option, Communications-as-a-Service (CaaS).

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The Quality Versus Quantity Debate

Posted on 9/20/2013 by Mikayla Jenkins in small business

Your business has two main paths to profit: You can focus on quantity, producing the highest possible number of goods and services. Or you can focus on quality, creating the best products or services in your market.

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TEAMSOS Chief Technology Officer, Rob Thornton rides for Troubled Youth

Posted on 9/20/2013 by Adam Busch in Community

Does your Chief Technology Officer compete in 24-hour bike-a-thons? How about raise funds for an organization that focuses on disciplining and counseling young people that have gone through traumatic experiences?

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How Smart is Your Toaster? With Android it Might be a Genius

Posted on 9/18/2013 by Mikayla Jenkins in tech trends

The rice cooker is a lowly appliance. But what if it was powered by the Android operating system? And how about your refrigerator or dishwasher?

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There's No Reason to Pay for Desktop Wallpaper

Posted on 9/13/2013 by Mikayla Jenkins in tech trends

Sick of your desktop wallpaper? Well, we have good news for you.

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Instant Experience

Posted on 9/11/2013 by Adam Busch in Microsoft Lync Instant Messenger Intern Blog

Adam the Intern discovers he has experience in an unlikely place: Instant Messaging.

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What Smartphone to Buy? Does it Even Matter?

Posted on 9/11/2013 by Mikayla Jenkins in tech trends

There certainly are a great number of smartphones on the market today. Head into an electronics store and the choices can be overwhelming. But Jesus Diaz, a writer for the lifehacker website, says don't let the number of phones throw you. The way he sees it, it doesn't matter which smartphone you buy.

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The PC Isn't Dead Yet

Posted on 9/6/2013 by Mikayla Jenkins in tech trends

You may think the PC era is just about over if you believe everything you read in the tech media. After all, the sales numbers for tablets are soaring. The numbers for PCs aren't quite as impressive. But ITworld in a recent story made a persuasive case against the naysayers.

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The Duracell Powermat: Taking the Hassle Out of Charging

Posted on 9/4/2013 by Mikayla Jenkins in tech trends

Most smart phone owners hate charging their devices. And why is that? You have to manage power cords that unavoidably get lost or wind up snarled in a mess in your desk drawer. Maybe it’s time to cut the cord and go wireless: You can with the Duracell Powermat 24-Hour Power System.

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