Interactive Intelligence Named as Contact Center Infrastructure Leader

Posted on 9/25/2013 by Mikayla Jenkins in contact center awards tech trends Interactive Intelligence

Interactive Intelligence was named as a Leader in Gartner’s 2013 Magic Quadrant for Contact Center Infrastructure. Interactive Intelligence’s Customer Interaction Center (CIC) offers an all-in-one suite of contact center applications across a wide range of scalability requirements. Additionally, Interactive Intelligence offers a cloud-based option, Communications-as-a-Service (CaaS).

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