Posted on 10/31/2013 by Adam Busch in best practices

We all know giving criticism can be as difficult as receiving it. However, most people like sandwiches, and that applies to criticism as well.

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Boosting Enthusiasm within the Workplace

Posted on 10/25/2013 by Adam Busch in contact center best practices Call Center Goals Managing

Employers, how can you motivate your employees to strive for excellence?

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Good News for Small Businesses: Options for Improvement are Out There

Posted on 10/18/2013 by Adam Busch in best practices small business Profit Technology Trends

Has your small business taken advantage of the current trends in technology?

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Here Is How to Fight Screen ADD

Posted on 8/31/2012 by Mikayla Jenkins in best practices

Do you suffer from computer-screen attention deficit disorder? Here are some warning signs: You have five Internet Explorer tabs open simultaneously. You're working on three Word documents simultaneously, and you are messing with two open spreadsheets, too. Quite simply, you are juggling so many on-screen tasks simultaneously, you're struggling to finish any one of them.

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Time Saving Shortcuts in Gmail

Posted on 8/22/2012 by Mikayla Jenkins in best practices

A lot of people use Gmail. It’s powerful and easy to use, like the majority of things made by Google. If you use Gmail, you may not realize that there are many shortcuts you may use within to save you tons of time. And these shortcuts are not secret. There is even a single key you can hit to gain access to a list of these shortcuts.

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Small Business Tip: 3 Apps to Manage Employees

Posted on 8/8/2012 by Mikayla Jenkins in best practices

Starting a new organization is no easy task. It's why a lot of businesses fail during their start-up years. However, you can give yourself an edge in at least one area - how you manage people. We've outlined a couple of apps for managing employees. By employing these apps, smart business owners can reduce the time they devote to ensuring that their personnel are as productive as possible.

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Clear Your Inbox of Spam

Posted on 7/20/2012 by Mikayla Jenkins in best practices

Most of us get a lot of spam, but we don't need to waste our time searching through it on a daily basis. By using filters, we can do a lot to control what gets into our inbox.

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Avoid These PowerPoint Mistakes

Posted on 7/16/2012 by Mikayla Jenkins in best practices

PowerPoint presentations are the vacation slide shows of the business world: we’ve all sat through mundane ones that seemed to last forever. But there are a few tips that you can follow to avoid preparing a PowerPoint presentation that bores your co-workers.

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VoIP: Growing in Popularity

Posted on 7/6/2012 by michelle pizzo in best practices unified communications

Do you know what VoIP is? VoIP is short for Voice over Internet Protocol, and it is a technology that allows people to make calls via the Internet rather then use a traditional landline. VoIP is very cost effective and can save businesses, of any size, between 30 and 50 percent on their phone expenses.

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Help Your IT Department Help You

Posted on 6/25/2012 by Mikayla Jenkins in technical support best practices

It's reassuring to know that whenever you have computer problems that your IT department is just a phone call or email away. However, communicating with IT personnel can be a bit intimidating. Fortunately, you can take some simple measures to ensure that your IT department clearly understands your issue.

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