SOS proudly enters Microsoft's Virtual Technology Specialist Program

Posted on 4/4/2012 by michelle pizzo in Microsoft

SOS is proud to announce our very own Jim Bass has entered into Microsoft's Virtual Technology Specialist Program (VTSP). The Microsoft VTSP is a select group chosen from the elite in Microsoft’s partner community, whose focus is to augment Microsoft’s internal Technology Specialist team. Their primary role is to communicate the value of Microsoft Solutions to customers and to provide architectural guidance for Enterprise Integration solutions.

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Local Cisco Team's take on the UCS platform

Posted on 4/2/2012 by michelle pizzo in Cisco unified computing system virtualization data center

We recently asked our local Cisco territory account team for their take on the UCS platform, and here's what they had to say...

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Cisco UCS - Undisputed Computing Success

Posted on 3/21/2012 by michelle pizzo in Cisco data center unified computing system virtualization

The Cisco experts here at SOS enjoyed this blog so much, we wanted to share it with you all. We especially appreciate Archie Hendryx's appreciation for how Cisco recognized the shift towards server virtualization and consolidation when developing it's UCS platform. The outstanding communications convergence/virtualization features and benefits are just icing on the computing cake.

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SWEL Finalist 2nd year in a row

Posted on 3/12/2012 by michelle pizzo in awards

SOS is proud to be recognized as a 2012 finalist in the Sacramento Workplace Excellence Leader (SWEL) Awards Program, for the 2nd year in a row!

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Troubleshooting Windows Update in Win7

Posted on 3/7/2012 by michelle pizzo in technical support tech tip of month Windows

Often times Windows Update will fail and it can be a pain to troubleshoot. If a simple reboot does not fix the issue you may be able to find a solution online at If you have little success, you can try clearing out your local update repository. Files in your local repository can get corrupted and sometimes it is best to start out fresh. Follow these steps and cross your fingers!

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Top 10 Contact Center Trends in 2012

Posted on 2/8/2012 by michelle pizzo in contact center social media cloud

With 2012 in full swing, contact center leaders have some exciting technology innovations to consider. Here, we summarize the top 10 trends and priorities for contact centers today; Trends that can help them serve customers better, increase competitive advantage, and ultimately remain viable in today's ever-evolving and increasingly cut-throat marketplace, driven more and more by consumer demands.

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Stuck print jobs?

Posted on 1/30/2012 by michelle pizzo in technical support tech tip of month

Stuck print jobs? Often times in the tech field we come across issues with print jobs that will hang while trying to reach the printer. Besides testing connectivity, one of the first troubleshooting steps we take is purging the print queue and deleting jobs. Navigating through this process can be a hassle, so why not use a batch file to take care of this for you?

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